Job: Quality Technician

Jobing Description

Job Description:

Job Title: Quality AssuranceTechnician
Corporation: Rite-Hite Products Corporation
Department: Operations
Reports To: Engineering Manager

FLSA Status: Non-exempt
Prepared Date: October 2011
Location: Horn Lake

SUMMARY
The Quality Technician is responsible for auditing material received, work in progress, and finished products in the shipping area to ensure product conformance with work orders, engineering specifications, and drawing specifications. This position makes decisions regarding product quality with appropriate awareness of customer needs, manufacturing processes, production schedule, and product function. This position maintains the quality database and performs quality trend analysis.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Follows through on set processes and ensures adherence to best production practices and product quality standards.

Reviews customer specifications and/or drawings and ensures consistent compliance to customer quality specifications, drawings, etc.

Provide information to Engineering and Purchasing regarding repeated quality issues in terms of production, installation, service, etc.

Must be able to read and interpret blue prints.

Develops and implements quality improvement plans, programs and procedures using continuous improvement techniques such as the 5 WHYs, 7 Step Problem Solving, PDCA, and other analysis methods.

Coordinates the investigation of problems and develops disposition and corrective actions for recurring discrepancies.

Must be able to use small quality hand tools such as calipers, etc.

Performs audits as required against the product, product components, subassembly areas, and uses independent judgement for structural and functional aspect of the product.

PRINCIPAL ACCOUNTABILITIES
Develop and prepare accurate data and reviews summaries with Engineering, Manufacturing, Purchasing and other departments as required.

Inspect and test returned parts to determine disposition.

Attend quality meetings as directed.

Provide descriptions, documentation and recommendations to Purchasing regarding quality concerns / component improvements.

Ensure proper and timely disposal of vendor parts to be returned.

Work with Engineering and Manufacturing to facilitate product improvements.

Manages and maintains quality database including the status of each quality improvement issue and resolution the resolution including CAR, QAR, and ECNs.

Experience and Skills:

QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE
Minimum Associate of Arts degree and up to one year experience or equivalent combination of education and/or experience in a manufacturing environment. The individual must be well organized, with excellent written and verbal communication skills. Working knowledge of Lotus, Microsoft Office, JDEdwards and AS400 is required. Basic understanding of Excel including charts, graphs and data analysis. Welding and Metal Fabrication experience required. Some mechanical, pnuematic and/or hydraulic assembly experience preferred.

LANGUAGE SKILLS
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, and customers.

MATHEMATICAL SKILLS
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

REASONING ABILITY
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

PHYSICAL DEMANDS
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee frequently is required to stand, sit, and reach with hands and arms. The employee is occasionally required to walk; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 65 pounds. Specific vision abilities required by this job include close vision and color vision.

WORK ENVIRONMENT
While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts, fumes or airborne particles, and risk of electrical shock. The noise level in the work environment is usually moderate.