Job: IT Area Manager

Jobing Description

New Search | Search Results 12454 0E9AE5AB-188B-F732-0B235B17EA054FAB 1 12454 0E9AE5AB-188B-F732-0B235B17EA054FAB 12454 0E9AE5AB-188B-F732-0B235B17EA054FAB 12454 Yes Create Profile/Apply Email A Friend Job Title: IT Area Manager Area of Interest: Information Technology Qualifications: Job Description: Position Summary: As a member of the Chapter Services IT team, the Area Manager is responsible for managing the achievement of IT support initiatives and the accomplishment of IT objectives within the American Red Cross to support Chapter operations. The Area Manager serves as the primary technology expert for Chapter hardware installations, software installations, understands business practices, documents IT supporting infrastructure, and ensures that information technology meets the requirements of end users. Key Responsibilities: Reporting to the Chapter Services Information Technology Director, the Area Manager: * Works closely with the Chapter IT Director to ensure IT compliance. * Learns and understands business processes and how technology can best ensure the success of business users. * Investigates operations-related problems/inquiries and recommends, facilitates and coordinates solutions. * Informs team members about ongoing discussions with business and on any new findings including best practices. * When required, mediates conflicts between IT and the business. * Represents and champions American Red Cross initiatives as it impacts IT. - Manages technical staff and/or vendors. * Manages the implementation and support of information systems. * Works with other IT groups within the American Red Cross organization. * Participates in the development of IT budgets for Chapters. * Review and evaluate vendors to ensure compliance with established quality standards, performance and requirements. * Responsible for managing project costs and working within budget constraints. * Develop, track, monitor and execute against metrics and performance management ratings. * Assist in the development of strategic plans for IT. - Supervises and directs support for office automation and system implementations including implementing standard desktop computing systems and planning for future desktop hardware and software. Desired Knowledge, Skills & Competencies The Area Manager must possess and demonstrate proficiency in the following: Knowledge/ Skills Areas * Technology Savvy * Client relationship management * Business Process * Systems Life Cycle * Systems integration * Data Management Core Competencies * Action Oriented * Problem Solving * Process Management * Informing * Learning on the Fly * Interpersonal Savvy Qualifications:The successful candidate will have a minimum of three years of directly related experience in progressively responsible positions in information technology within a medium, large, and complex organization. Specific qualifications include: * Three years progressive information technology experience, supporting medium- to large-size projects * One year supervisory experience required * Demonstrated technology savvy with the proven ability to align IT priorities with business objectives * Clear and effective written documentation * Proven experience with IT tools: * Ticket tracking systems * Infrastructure monitoring systems * American Red Cross enterprise applications * Ability to drive IT standardization and consistency techniques. * Demonstrated knowledge, skills and competencies listed above in organization of comparable size and complexity. Education:A Bachelor s degree in Computer Sciences or Information Services, Information Technology certification, or equivalent experience is required. Requisition Number: NHQ12454 Country: United States State/Province: Mississippi City: Tbd Full Time / Part Time: Full Time Shift: 1st - First Shift Work Schedule: 8am-5pm Percentage of Travel: Relocation Eligibility: No 12454 0E9AE5AB-188B-F732-0B235B17EA054FAB 1 12454 0E9AE5AB-188B-F732-0B235B17EA054FAB 12454 0E9AE5AB-188B-F732-0B235B17EA054FAB 12454 Yes Create Profile/Apply Email A Friend